Advertisement

Terms and Conditions

Last updated: 4 June 2026

1. Acceptance of Terms

These Terms and Conditions govern your use of the Tutdan website (tutdan.com) and the purchase of products from Bamboo Shop AS. By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms.

2. Company Information

Tutdan is operated by:

Bamboo Shop AS
Jomfrugata 20
Trondheim, Norway
VAT Registration: NO 912690075
Company Registration Date: 30 November 2013
Email: [email protected]

3. Products and Descriptions

We specialize in high-quality dashcam equipment designed for UK drivers. All product descriptions, specifications, images, and pricing are provided in good faith and are accurate at the time of publication.

We make every effort to display product colors, features, and specifications accurately. However, we cannot guarantee that your device's display accurately reflects the actual product. Minor variations may occur due to manufacturing processes or screen calibration differences.

We reserve the right to modify product specifications, discontinue products, or correct pricing errors without prior notice. In the event of a significant pricing error, we will contact you before processing your order to confirm the correct price or offer cancellation.

4. Ordering Process

4.1 Placing an Order

To place an order, you must:

4.2 Order Confirmation

After submitting your order, you will receive an automated email confirmation. This email acknowledges receipt of your order but does not constitute acceptance. Your order is accepted only when we dispatch the product and send a shipping confirmation email.

4.3 Order Cancellation

We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

If we cancel your order after payment has been processed, you will receive a full refund within 5-10 business days.

5. Pricing and Payment

5.1 Pricing

All prices are displayed in British Pounds Sterling (£) and include VAT at the current UK rate. Prices are subject to change without notice, but changes will not affect orders already confirmed and dispatched.

5.2 Payment Methods

We accept the following payment methods:

All payments are processed through secure, PCI DSS compliant payment gateways. We do not store your full payment card details on our servers.

5.3 Payment Security

We use 256-bit SSL encryption to protect all transactions. Your payment information is transmitted directly to our payment processor and is never stored on our systems.

6. Delivery

6.1 Delivery Areas

We deliver to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. We do not currently offer international shipping.

6.2 Delivery Times

Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services, adverse weather, or circumstances beyond our control.

6.3 Delivery Costs

We offer free standard delivery on all orders within the UK. Express delivery is available for an additional fee calculated at checkout.

6.4 Risk and Title

Risk of loss or damage passes to you upon delivery to your specified address. Title to the products remains with us until full payment has been received.

7. Returns and Refunds

7.1 30-Day Return Policy

You may return any product within 30 days of delivery for a full refund, provided the product is:

7.2 Return Process

To initiate a return:

  1. Contact us at [email protected] with your order number and reason for return
  2. We will provide a returns authorization number and shipping instructions
  3. Package the product securely with all original accessories and packaging
  4. Ship the product to our returns address (you are responsible for return shipping costs unless the product is faulty)
  5. Once received and inspected, we will process your refund within 5-10 business days

7.3 Faulty or Incorrect Products

If you receive a faulty, damaged, or incorrect product, contact us within 48 hours of delivery. We will arrange a free collection and send a replacement or provide a full refund at your preference.

7.4 Refund Method

Refunds are processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.

8. Warranty

8.1 Standard Warranty

All products come with a 2-year manufacturer's warranty covering defects in materials and workmanship under normal use. The warranty period begins on the date of delivery.

8.2 Warranty Coverage

The warranty covers:

8.3 Warranty Exclusions

The warranty does not cover:

8.4 Warranty Claims

To make a warranty claim, contact us at [email protected] with:

We will assess your claim and provide repair, replacement, or refund as appropriate under warranty terms.

9. Intellectual Property

All content on the Tutdan website, including text, graphics, logos, images, product descriptions, and software, is the property of Bamboo Shop AS or its licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from our content without our prior written permission. Limited personal, non-commercial use for reference purposes is permitted.

10. Limitation of Liability

To the maximum extent permitted by law, Bamboo Shop AS shall not be liable for:

Our total liability for any claim arising from the purchase or use of our products shall not exceed the amount you paid for the product in question.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under UK law.

11. Indemnification

You agree to indemnify and hold harmless Bamboo Shop AS, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Bamboo Shop AS regarding your use of our website and purchase of products. They supersede all prior agreements, representations, and understandings.

15. Contact Information

For questions about these Terms and Conditions, please contact us:

Bamboo Shop AS
Jomfrugata 20
Trondheim, Norway
Email: [email protected]